![]() ![]() Maybe it's time for a change?Īnyway, does anyone recognize the issue I have and a way for me to get past it? I really want premium since I love it but these issues I have are driving me crazy. ![]() All the threads I found with similar issues had to do with 2Checkout too. He just noticed it today when I spoke to him about my issues. Seems like 2Checkout has some serious issues since my friend told me he still has premium even though the visa card he used back then expired over a year ago. Woke up to find that for some reason, the Malwarebytes service's memory usage keeps constantly increasing at an alarming rate (makes the PC unusable within 10 minutes of use, no joke) without there being any activity on my computer except me typing this in Notepad, because of the problem Malwarebytes is causing. How can it be this hard to purchase something? I have tried about 5 times during the past week since I thought maybe it was a temporary issue. I have tried with 3 different browsers since I read it could be a bug because of some web browsers. Tried with paypal but I don't get a confirmation from 2Checkout which it says I should get. Sorry in advance if I should start my own thread instead but it has to do with purchasing/upgrading. Please attach the file in your next reply.Borrowing this thread a bit. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop ![]() Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program ![]() NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: ![]()
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